Police Training – Communication

Communication courses help officers and agencies build practical skills aligned with policy and field realities. Sessions are posted by vetted instructors and training companies across the U.S., with open-enrollment and host-agency options. Browse upcoming classes above or search by state. Instructors can post a class to reach thousands of officers every month.

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Dolan Consulting Group

Performance Evaluations for New Supervisors in Law Enforcement
INSTRUCTOR: Matt Dolan
COST: $125
LENGTH: 1 day (2 hours)
LOCATION: Online Class
CATEGORIES: Communication
NOTES: This webinar training is designed to assist new supervisors in engaging in an ongoing process of accurately gauging and communicating the good, the bad and the ugly that they are observing in their subordinates’ day-to-day performance.
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Performance Evaluations for New Superviso...
Jan 9, 2026 (2 hours)
Online Event
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Institute of Police Technology and Management (IPTM)

Telecommunications FTO Program
INSTRUCTOR: Varies
COST: $595
LENGTH: 2 days (16 hours)
LOCATION: Jacksonville, FL
CATEGORIES: Communication
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Telecommunications FTO Program
Jan 27-28, 2026 (16 hours)
Jacksonville, FL
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Police Technical

PowerPoint for Public Safety
INSTRUCTOR: Brandon Baldwin
COST: $275
LENGTH: 2 days (8 hours)
LOCATION: Online Class
CATEGORIES: Communication
NOTES: This course has been presented at Administrative, Communication, Executive, Forensic, Homicide, Instructor, Intelligence, Investigation, Narcotic, Prosecution, and Tactical conferences for 15 years.
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PowerPoint for Public Safety
Feb 3-4, 2026 (8 hours)
Online Event
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Public Agency Training Council

Crisis Communications: Managing a Critical Incident for Public Safety Dispatchers
INSTRUCTOR: Don Haley
COST: $425
LENGTH: 2 days (20 hours)
LOCATION: Columbia City, IN
CATEGORIES: Communication, Crisis Intervention & Behavioral Health
NOTES: This course will help dispatchers better manage critical incidents through stress inoculation. Live telephone and radio transmissions of recent major critical incidents will be used to help participants understand proper questioning techniques, structure responses, practice, and reevaluate their responses.
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Crisis Communications: Managing a Critica...
Feb 3-4, 2026 (20 hours)
Columbia City, IN
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Human Performance Training and Consulting

Force Encounters Analysis: Understanding Human Performance in Critical Incidents
INSTRUCTOR: Doug McGeachy
COST: $475
LENGTH: 3 days (24 hours)
LOCATION: Pearland, TX
CATEGORIES: Leadership, Communication, Management
CERTIFICATIONS: TCOLE Eligible
NOTES: Force Encounters Analysis is a dynamic, participant-centered 24-hour course designed to present the most current, unbiased scientific evidence about officer-involved use of force. Our curriculum helps law enforcement professionals apply ground-breaking concepts revealed through human performance research to the following areas: - Performance under stress - Body-worn cameras and other video evidence - Effective de-escalation - Naturalistic decision-making - Neurophysiology of the stress response - Consequences of fatigue - Memory failures - Understanding reaction time This training offers an education in human performance derived from over 100 years of science and research. It provides the tools necessary for law enforcement professionals to improve performance and decrease agency liability through pre-incident risk management and post-incident forensic findings. Without question, our training can help save lives (officer and civilian) and reduce the risk of officers being exposed to criminal liability for simply trying to do their job in today’s environment! The tangible results of our training include: - Skills to enhance officer safety, - Improved decision-making abilities in time-compressed situations, - Effective, informed, and unbiased force investigations, - Training programs informed by human factor science - Enhanced officer wellness (short and long-term) Graham v. Connor, 490 U.S. 386 (1989), provides the evaluative standard for use of force. The court decided force should be judged, in part, on the perceptions of an objectively reasonable officer given the totality of the circumstances. Human factors science provides vital information concerning the capabilities and limitations of human beings in environments which are tense, uncertain, and rapidly evolving. Given the fact Graham is under attack in many states, Force Encounters Analysis will add vital information to the discussion when answering the question – WHAT IS REASONABLE?
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Force Encounters Analysis: Understanding ...
Feb 23-25, 2026 (24 hours)
Pearland, TX
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Police Technical

PIO and Community Engagement
INSTRUCTOR: Jim Thorburn
COST: $250
LENGTH: 2 days (8 hours)
LOCATION: Online Class
CATEGORIES: Communication
NOTES: The communication gap between law enforcement agencies and the public creates tensions which can cause local incidents to make the national news. Decades in the making, compounded by legal process and policies, this gap reduces a department’s effectiveness at serving its community and enforcing its laws. But it’s not too late for agencies to take steps toward improving those relationships.
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PIO and Community Engagement
Mar 26-27, 2026 (8 hours)
Online Event
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Human Performance Training and Consulting

Force Encounters Analysis: Understanding Human Performance in Critical Incidents
INSTRUCTOR: Doug McGeachy
COST: $475
LENGTH: 3 days (24 hours)
LOCATION: Conroe, TX
CATEGORIES: Leadership, Communication, Management
CERTIFICATIONS: TCOLE Eligible
NOTES: Force Encounters Analysis is a dynamic, participant-centered 24-hour course designed to present the most current, unbiased scientific evidence about officer-involved use of force. Our curriculum helps law enforcement professionals apply ground-breaking concepts revealed through human performance research to the following areas: - Performance under stress - Body-worn cameras and other video evidence - Effective de-escalation - Naturalistic decision-making - Neurophysiology of the stress response - Consequences of fatigue - Memory failures - Understanding reaction time This training offers an education in human performance derived from over 100 years of science and research. It provides the tools necessary for law enforcement professionals to improve performance and decrease agency liability through pre-incident risk management and post-incident forensic findings. Without question, our training can help save lives (officer and civilian) and reduce the risk of officers being exposed to criminal liability for simply trying to do their job in today’s environment! The tangible results of our training include: - Skills to enhance officer safety, - Improved decision-making abilities in time-compressed situations, - Effective, informed, and unbiased force investigations, - Training programs informed by human factor science - Enhanced officer wellness (short and long-term) Graham v. Connor, 490 U.S. 386 (1989), provides the evaluative standard for use of force. The court decided force should be judged, in part, on the perceptions of an objectively reasonable officer given the totality of the circumstances. Human factors science provides vital information concerning the capabilities and limitations of human beings in environments which are tense, uncertain, and rapidly evolving. Given the fact Graham is under attack in many states, Force Encounters Analysis will add vital information to the discussion when answering the question – WHAT IS REASONABLE?
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Force Encounters Analysis: Understanding ...
Mar 30, 2026 (24 hours)
Conroe, TX
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Human Performance Training and Consulting

Leadership: Advanced Problem-Solving Strategies
INSTRUCTOR: Jim Schnabl
COST: $450
LENGTH: 3 days (24 hours)
LOCATION: Brea, CA
CATEGORIES: Leadership, Communication, Management
CERTIFICATIONS: California POST and STC Certified
NOTES: This leadership training introduces public safety professionals to a proven model to identify the cause(s) of human error in a law enforcement organization. The course will then explore eﬀective methods to implement necessary change to prevent or minimize the eﬀects of human error. Learn important strategies to successfully guide changes, whether at a unit/ team level or broad organizational change. Understand the steps to implement change, potential challenges, and negotiation strategies to help overcome resistence. An important class for any current or future law enforcement leader. The course is designed for a wide range of public safety professionals to including, but not limited to: - Current and future law enforcement leaders - Public safety supervisors and managers - Sworn peace oﬃcers - Correctional oﬃcers - Public safety dispatchers - Professional Standards investigators - Police training professionals - Public safety professional staﬀ (Evidence, Records, etc.)
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Leadership: Advanced Problem-Solving Stra...
Mar 30, 2026 (24 hours)
Brea, CA
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Institute of Police Technology and Management (IPTM)

Supervising a Telecommunications Center
INSTRUCTOR: Varies
COST: $595
LENGTH: 2 days (16 hours)
LOCATION: Jacksonville, FL
CATEGORIES: Communication
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Supervising a Telecommunications Center
Apr 7-8, 2026 (16 hours)
Jacksonville, FL
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Police Technical

PowerPoint for Public Safety
INSTRUCTOR: Brandon Baldwin
COST: $250
LENGTH: 2 days (8 hours)
LOCATION: Online Class
CATEGORIES: Communication
NOTES: This course has been presented at Administrative, Communication, Executive, Forensic, Homicide, Instructor, Intelligence, Investigation, Narcotic, Prosecution, and Tactical conferences for 15 years.
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PowerPoint for Public Safety
May 5-6, 2026 (8 hours)
Online Event
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Human Performance Training and Consulting

Force Encounters Analysis: Understanding Human Performance in Critical Incidents
INSTRUCTOR: Jim Schnabl
COST: $475
LENGTH: 3 days (24 hours)
LOCATION: Georgetown, TX
CATEGORIES: Leadership, Communication, Management
CERTIFICATIONS: TCOLE Eligible
NOTES: Force Encounters Analysis is a dynamic, participant-centered 24-hour course designed to present the most current, unbiased scientific evidence about officer-involved use of force. Our curriculum helps law enforcement professionals apply ground-breaking concepts revealed through human performance research to the following areas: - Performance under stress - Body-worn cameras and other video evidence - Effective de-escalation - Naturalistic decision-making - Neurophysiology of the stress response - Consequences of fatigue - Memory failures - Understanding reaction time This training offers an education in human performance derived from over 100 years of science and research. It provides the tools necessary for law enforcement professionals to improve performance and decrease agency liability through pre-incident risk management and post-incident forensic findings. Without question, our training can help save lives (officer and civilian) and reduce the risk of officers being exposed to criminal liability for simply trying to do their job in today’s environment! The tangible results of our training include: - Skills to enhance officer safety, - Improved decision-making abilities in time-compressed situations, - Effective, informed, and unbiased force investigations, - Training programs informed by human factor science - Enhanced officer wellness (short and long-term) Graham v. Connor, 490 U.S. 386 (1989), provides the evaluative standard for use of force. The court decided force should be judged, in part, on the perceptions of an objectively reasonable officer given the totality of the circumstances. Human factors science provides vital information concerning the capabilities and limitations of human beings in environments which are tense, uncertain, and rapidly evolving. Given the fact Graham is under attack in many states, Force Encounters Analysis will add vital information to the discussion when answering the question – WHAT IS REASONABLE?
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Force Encounters Analysis: Understanding ...
May 18-20, 2026 (24 hours)
Georgetown, TX
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Human Performance Training and Consulting

Leadership: Advanced Problem-Solving Strategies
INSTRUCTOR: Jim Schnabl
COST: $475
LENGTH: 3 days (24 hours)
LOCATION: Georgetown, TX
CATEGORIES: Leadership, Communication, Management
CERTIFICATIONS: California POST and STC Certified
NOTES: This leadership training introduces public safety professionals to a proven model to identify the cause(s) of human error in a law enforcement organization. The course will then explore eﬀective methods to implement necessary change to prevent or minimize the eﬀects of human error. Learn important strategies to successfully guide changes, whether at a unit/ team level or broad organizational change. Understand the steps to implement change, potential challenges, and negotiation strategies to help overcome resistence. An important class for any current or future law enforcement leader. The course is designed for a wide range of public safety professionals to including, but not limited to: - Current and future law enforcement leaders - Public safety supervisors and managers - Sworn peace oﬃcers - Correctional oﬃcers - Public safety dispatchers - Professional Standards investigators - Police training professionals - Public safety professional staﬀ (Evidence, Records, etc.)
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Leadership: Advanced Problem-Solving Stra...
Jun 15-17, 2026 (24 hours)
Georgetown, TX
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Public Agency Training Council

Mastering Human Communication: Preparation for Effective, Ethical and Purposeful Speech
INSTRUCTOR: Wayne Sheppard
COST: $475
LENGTH: 2 days (20 hours)
LOCATION: Gonzales, LA
CATEGORIES: Communication, Mental Health
NOTES: This course of instruction is designed to create an understanding of human behavior by the interviewer of the interviewee through the application of effective, ethical, and purposeful speech in the interview process. To accomplish this, a diphasic approach will be utilized. The initial focus will be an academic approach to understanding human behavior to establish the proper understanding of the functionality of human beings in given contexts.
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Mastering Human Communication: Preparatio...
Jun 16-17, 2026 (20 hours)
Gonzales, LA
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Public Agency Training Council

Crisis Communications: Managing a Critical Incident for Public Safety Dispatchers
INSTRUCTOR: Don Haley
COST: $425
LENGTH: 2 days (20 hours)
LOCATION: Muscle Shoals, AL
CATEGORIES: Communication, Crisis Intervention & Behavioral Health
NOTES: This course will help dispatchers better manage critical incidents through stress inoculation. Live telephone and radio transmissions of recent major critical incidents will be used to help participants understand proper questioning techniques, structure responses, practice, and reevaluate their responses.
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Crisis Communications: Managing a Critica...
Jul 6-7, 2026 (20 hours)
Muscle Shoals, AL
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Public Agency Training Council

Crisis Communications: Managing a Critical Incident for Public Safety Dispatchers
INSTRUCTOR: Don Haley
COST: $425
LENGTH: 2 days (20 hours)
LOCATION: Elizabethton, TN
CATEGORIES: Communication, Crisis Intervention & Behavioral Health
NOTES: This course will help dispatchers better manage critical incidents through stress inoculation. Live telephone and radio transmissions of recent major critical incidents will be used to help participants understand proper questioning techniques, structure responses, practice, and reevaluate their responses.
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Crisis Communications: Managing a Critica...
Jul 27-28, 2026 (20 hours)
Elizabethton, TN
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Institute of Police Technology and Management (IPTM)

Telecommunications FTO Program
INSTRUCTOR: Varies
COST: $595
LENGTH: 2 days (16 hours)
LOCATION: Jacksonville, FL
CATEGORIES: Communication
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Telecommunications FTO Program
Jul 28-29, 2026 (16 hours)
Jacksonville, FL
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Police Technical

PIO and Community Engagement
INSTRUCTOR: Jim Thorburn
COST: $250
LENGTH: 2 days (8 hours)
LOCATION: Online Class
CATEGORIES: Communication
NOTES: This course provides a fresh look at Community Engagement and the role of public communication within a law enforcement environment. Recent examples show the impact of ineffective policies and practices on public safety, its personnel, and the community.
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PIO and Community Engagement
Sep 24-25, 2026 (8 hours)
Online Event
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Institute of Police Technology and Management (IPTM)

Supervising a Telecommunications Center
INSTRUCTOR: Varies
COST: $595
LENGTH: 2 days (16 hours)
LOCATION: Jacksonville, FL
CATEGORIES: Communication
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Supervising a Telecommunications Center
Sep 29-30, 2026 (16 hours)
Jacksonville, FL
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Communication Training

About Communication training

Performance Evaluations for New Superviso...
	Jan 9, 2026 (2 hours) Online Event Details

Telecommunications FTO Program
	Jan 27-28, 2026 (16 hours) Jacksonville, FL Details

PowerPoint for Public Safety
	Feb 3-4, 2026 (8 hours) Online Event Details

Crisis Communications: Managing a Critica...
	Feb 3-4, 2026 (20 hours) Columbia City, IN Details

Force Encounters Analysis: Understanding ...
	Feb 23-25, 2026 (24 hours) Pearland, TX Details

PIO and Community Engagement
	Mar 26-27, 2026 (8 hours) Online Event Details

Force Encounters Analysis: Understanding ...
	Mar 30, 2026 (24 hours) Conroe, TX Details

Leadership: Advanced Problem-Solving Stra...
	Mar 30, 2026 (24 hours) Brea, CA Details

Supervising a Telecommunications Center
	Apr 7-8, 2026 (16 hours) Jacksonville, FL Details

PowerPoint for Public Safety
	May 5-6, 2026 (8 hours) Online Event Details

Force Encounters Analysis: Understanding ...
	May 18-20, 2026 (24 hours) Georgetown, TX Details

Leadership: Advanced Problem-Solving Stra...
	Jun 15-17, 2026 (24 hours) Georgetown, TX Details

Mastering Human Communication: Preparatio...
	Jun 16-17, 2026 (20 hours) Gonzales, LA Details

PIO and Community Engagement
	Jun 25-26, 2026 (8 hours) Online Event Details

Crisis Communications: Managing a Critica...
	Jul 6-7, 2026 (20 hours) Muscle Shoals, AL Details

Crisis Communications: Managing a Critica...
	Jul 27-28, 2026 (20 hours) Elizabethton, TN Details

Telecommunications FTO Program
	Jul 28-29, 2026 (16 hours) Jacksonville, FL Details

PowerPoint for Public Safety
	Aug 4-5, 2026 (8 hours) Online Event Details

PIO and Community Engagement
	Sep 24-25, 2026 (8 hours) Online Event Details

Supervising a Telecommunications Center
	Sep 29-30, 2026 (16 hours) Jacksonville, FL Details