Crisis Communications: Managing a Critical Incident for Public Safety Dispatchers

INSTRUCTOR: Don Haley

COST: $425

LENGTH: 2 days - 20 hours

LOCATION: Columbia City, IN

CATEGORIES: Communication, Crisis Intervention & Behavioral Health

NOTES: This course will help dispatchers better manage critical incidents through stress inoculation. Live telephone and radio transmissions of recent major critical incidents will be used to help participants understand proper questioning techniques, structure responses, practice, and reevaluate their responses.

INSTRUCTOR: Don Haley

COST: $425

LENGTH: 2 days - 20 hours

LOCATION: Muscle Shoals, AL

CATEGORIES: Communication, Crisis Intervention & Behavioral Health

NOTES: This course will help dispatchers better manage critical incidents through stress inoculation. Live telephone and radio transmissions of recent major critical incidents will be used to help participants understand proper questioning techniques, structure responses, practice, and reevaluate their responses.

INSTRUCTOR: Don Haley

COST: $425

LENGTH: 2 days - 20 hours

LOCATION: Elizabethton, TN

CATEGORIES: Communication, Crisis Intervention & Behavioral Health

NOTES: This course will help dispatchers better manage critical incidents through stress inoculation. Live telephone and radio transmissions of recent major critical incidents will be used to help participants understand proper questioning techniques, structure responses, practice, and reevaluate their responses.