LEO Network's Premium Registration and Invoicing System FAQ

This informational page is still under construction and has not beeen finished!

Recent premium updates

We'll highlight important updates and changes to our premium system here.

4/14/24 - We've added the ability to find events by event number and find invoices by student name or invoice number.

3/25/24 - The file upload and share to class registrant system is now live. Upload your handouts and cheatsheets to the server.

When you add classes, you can select which files will be made available to students. When the event begins, the files will automatically be made available to the students in their LEO-Network student account. No more printing handouts. These files stay in the users account even after the class ends.

3/10/24 - We've added the ability to search invoices by agency or date range.

3/1/24 - We are currently working on implementing the ability to upload files to your profile. This will provide you numerous options. You can make files available to students for your class, removing the need to print dozens of copies for each class. You can make important files availabel to students as soon as they register, and lastly, you can make files available to everyone in your public profile.

LEO Network premium is FREE for law enforcement 501c3 organizations!

You can use our registration system for any law enforcement event or any event where you sell tickets or registrations.
Partnertships are how we've grown so fast. We want to work with and support your law enfocement organization.

Why should I use LEO Network premium?

Here's an overview of the meat and potatoes of our system.

FULLY AUTOMATED... Yes, automatic everything! That means it does all the time consuming work and organization for you.
Add your events, approve refunds, and the system will handle the rest.
This system will be cheaper than any other registration platform commercially avialable.
Try it out for free! When you realize you'll never go back to the old way, let us know.
I don't mean to brag... but our system would cost you around $100,000 to replicate and thousands more a month to maintain.

What makes LEO Network's invoicing and registration system better than other options?

It's not even close... We have more reach, more features, low or no cost for your organization and we are quickly becoming the gold standard.

Here's the facts:

We are the cheapest payment gateway option available while offering the most advanced features found anywhere.
You get access access to our fully automated registration, payment and invoice system.
Our system text messages attendees and allows you to send a group text/email in seconds.
When you add your events for registration, they are automatically advertised on our calendar which is the largest in the nation for police training. Over 1300 classes!
Everything that can be automated, has been. This requiring much less time and work than any other registration system.
We are the ONLY system built for the complex ways law enforcement training organizations sell to law enforcement.
Users can edit their invoices and registration themselves saving your company time, money and resources.
We are owned and managed by active law enforcement officers.

Fully automated!?!

Everything that can be automated, has been.

Here's the facts:

Automatic invoices the instant the student registers.
Automatic email and text message notices are sent when the student is registered.
Automatic event summary email tracking and calulating all payments, refunds, credits, invoices and student count in a convenient and condensed email in your inbox every morning.
Automatic certificates are issued for your event.
Invoices are autoamtically updated whenever a payment is submitted, and invoices are available to students 24/7.
Automatic printable student sign in rosters.
Automatic printable invoice payment summary sheet.
Automatic text messsage and email student reminders are sent 30 days and 7 days before the event.
Automatic email updates to the hosting agency if enabled.
Automatic email updates to the instructor if enabled.
Automatic late notices sent to late invoices.
Automatically share files to students when the class begins.

Students can update their own invoices after they are created.

After a registration is taken and an invoice is created, the invoice creator and all students added to the invoice have the ability to update important parts of the invoice. This saves your organization from having to constantly fix or update invoices.

Here's how it works

Invoice creators get an email link that allows them to log in and add, remove or edit students, submit a payment, add a purchase order number, view and print their invoice.
All students get an email allowing them to update their registration status or correct their own information.

Easily share files, templates, and cheatsheets With students

Upload files to your account and share them with students automatically without any other work on your part.
Select the files you want to share with the class when you add the event to your upcoming events.
Students will automatically be granted access to the file when the event begins.
Students need to create a free student account with the email address used to register for the event.

Custom automatically generated invoices

Invoices are generated automatically the instant the user completes the registration.
Invoices are available 24 hours a day and always display the latest information.
The creator of the registration receive a unique link to update previously provided invoice information.
From this link, invoice creators can change the payment method, submit a credit card payment, add a purchase order number, add, remove or edit students and access their invoice.
Users can access all invoices they’ve created across all companies using our registration platform.
All students registered, even if they were registered by a second party, receive a link through email and text message (if enabled) to update their name, email and phone number. They can also cancel or reactivate their registration and enable or disable text messaging.
These features enable the users to make changes to their own invoices before the event, saving your organization valuable time.

Advanced options for adding classes

As well as the basic information you would expect for your class information, our system also allows the following features:

Set the maximum number of students. If the maximum is reached, students will have the option of being placed on a waiting list.
All students will be notified if and when an opening occurs. This allows the organization maximum opportunity to fill up the event.
Set a “go live” date for the event. The event will be viewable on the schedule but registration will not open until the specified date. Registration will automatically be enabled when the set date is reached.
Set early bird pricing with an expiration date. The price will automatically change to the normal event price once the expiration date has passed.
Set a custom welcome message upon successful registration. This allows you to provide valuable information and links or addresses for hotels, etc
Provide directions to venue (not required).
Add private events which require a passcode to register. Useful for contract events.
Easily add additional required questions to your registration form. Useful for conferences.
Chose whether we automatically email your class instructor weekly and notify them, of the amount of students registered for their event.
Enter the host agency's contact information and we will email them weekly to inform them how many students are registered fort event.
Easily choose which uploaded files students will be given access to when the event starts.

Custom registration settings set by you

The current available payment methods are Cash, Credit Card, Check by Mail and Purchase Order. You may disable any payment method you chose except credit card.
Set the number of days before each event the system should disable purchase order and check by mail payments.
Move invoices from one event to another.

Communicating with attendees

Message both upcoming and past event attendees (by event). Your message is automatically sent via email and text message to attendees. Text messages are only sent if the attendee has enabled text message communications.

Event management & certificate creation

Conveniently set which students don’t receive a course certificate.
Issue course certificates for the event and notify all users with the push of a single button.
Enable or disable requiring reviews when students try to download their certificates.

Find invoices easier than ever

We've made it as easy as possible to find past invoices.

Event / Event ID
Date Range
Student Name
Agency Name
Invoice Number

Late invoice management

The system will automatically send past due notification emails to past due invoices.
These notices are documented for each invoice on the invoice management page.
The past due invoice center allows you to track all unpaid invoices in one convenient location by how late they are.
Invoices are automatically updated when credit card payments are made.
All organizations using the LEO Network automatically share a very limited information about agencies who have late invoices allowing companies to be more stringent and aware of agencies with a poor reputation.

Invoice credits & refund tracking

Quickly and conveniently issued credits and refunds in our invoice management center.
Both credits and refunds have their own management center so you can see all credits and refunds issued as well as their reason.
Credits and refunds are tracked for each event in the event payment summary.

Integrated dynamic coupon system

Create, manage and track all coupons in one area.
See all used coupons accross all events and invoices in one convenient area.
Generate coupons with many different options. Set the name, expiration, type (% or $ amount), maximum number of uses of an individual coupon
Generate bulk unique coupons for distribution or create them one at a time.
Each time a coupon is used it is automatically disabled or counted depending on the coupon settings.
Coupon values are automatically deducted from the invoice amount, and the invoice will automatically update.

No charge refunds

Our credit card processing partner refunds credit card fees paid during the purchase when payments are refunded so you don't get stuck with them.

This refers onlh to credit card processing fees, not the .30 transaction fee.

Invoice management

Each invoice has their own tracking and management page.
All invoices have an invoice audit trail which tracks all actions taken by your company as well as the invoice creator and students.
Add credits, payments and refunds require a reason and/or payment number for each so you can properly document each action.
Convenient credit card refunds. Refund a credit card payment in under 20 seconds with our integrated platform, no need to track down transaction numbers from the payment processor as we track them in our system. Add notes to each refund, credit and invoice.
Keep private notes on any invoice.
Move invoices from one event to the other.
Add and remove students from invoices.
Conviently change the due date of an invoice at any time.
Search invoices agency, or date.

Convenient event status tracking email

Enable the email tracking option to receive a custom email each morning summarizing payments, refunds, and the number of registered attendees for each upcoming event. Select as many people as you want to receive this email.

Invoice summary sheets by event

Each event has an automatically generated printable invoice summary sheet which summarizes all invoice numbers, payments, refunds and credits for hard copy storage.

Automatically generated student sign-in rosters

Student sign in rosters are automatically generated alphabetically by student last name.

Community late invoice tracking center

All companies who use our registration service will have access to the Community Late Invoice Tracking Center. This area track and display a limited amount of information about any agencies who are failing to pay invoices across ALL COMPANIES on our platform. This allows companies to work together to collectively identify agencies who aren’t properly settling their debts. You may require payment upfront from agencies who struggle paying for training on time.

Custom registration questionnaire

Set a limited number of additional required questions for an individual event or all events.
We will require that the questions are answered during the registration process.
Export answers for all students into one easy to read CSV file.
The CSV file will allow you to quickly and easily obtain counts for answers savining time and preventing miscounts.

Unlimited registrations per invoice

A single person can register an unlimited number of people per invoice.

Automatic class reminders for students

Email and text message reminders are automatically sent to students when their upcoming event is 7 and 30 days before each event.

Customize your registration forms appearance

Customize the coloring of your registration form to match your website design for a smooth transition.

Automatic notifications to host agencies

When enabled, class hosts will automatically be notified every two weeks of the current number of registered students for the event they are hosting.

Automatic notifications to course instructors

When enabled, class instructors will automatically be notified weekly of the current number of registered students for the event they are teaching.

Upload flyers, W9's, insurance Documents & more

Upload flyers so students can easily access them from our calendar for management approval.
Upload tax and insurance documents so registered students have instant access to them.
Select whether or not items are dispalyed to new registrations, available on your public profile or both.

Sponsoring a state or category (paid)

If your organization would like to sponsor a category or state on our training calendar, your company information will be listed at the top of calendar for the selected state or category for a reasonable recurring monthly fee. Email us at contact@leo-network.com for more information.

Premium members will receive one part of our advertising package for free!