Crisis Communications: Managing a Critical Incident for Public Safety Dispatchers – Muscle Shoals, AL (Jul 6–7, 2026) | LEO Network

Crisis Communications: Managing a Critical Incident for Public Safety Dispatchers

Instructor: Don Haley

Date: Jul 6–7, 2026

Location: Muscle Shoals, AL

Length: 20 hours

Cost: $425

Categories: Communication, Crisis Intervention & Behavioral Health

Event Description

This course will help dispatchers better manage critical incidents through stress inoculation. Live telephone and radio transmissions of recent major critical incidents will be used to help participants understand proper questioning techniques, structure responses, practice, and reevaluate their responses.

My name is Matt, I'm an active peace officer with over 17 years experience with a large agency on the west coast. You can follow me on LinkedIn. I founded and hand built the LEO Network (pronounced L.E.O. not Leo) in 2023 because I saw the overwhelming need for a FREE centralized training location for law enforcement. I wanted to get rid of all resistance to both sharing and finding quality training. There is no cost to post training, and no cost to users. In only two years we have become the largest police training calendar in the world. My mission is simple.. Help us grow and we'll help you grow!