CERTIFICATIONS: California POST certified: #1345-24202
NOTES: Join us for an in-depth look into dispatch priming and learn why most people don’t understand this complex phenomenon. The instructor for this course is an active-duty senior dispatcher for a busy agency. She’ll share a behind the scenes look at this issue along with the specific tools you can use to avoid the negative outcomes of dispatch priming.
CATEGORIES: Interviews, Investigations, Communication
CERTIFICATIONS: California POST certified: #1345-24202
NOTES: This is a modern, science-based interviewing course specifically designed for busy patrol officers and detectives like you. You’ll learn the new science-based interviewing techniques that you can use to get to the truth. You’ll leave this course with the confidence to interview any suspect, victim, witness or informant.
CATEGORIES: Interviews, Investigations, Communication
CERTIFICATIONS: California POST certified: #1345-24202
NOTES: This is a modern, science-based interviewing course specifically designed for busy patrol officers and detectives like you. You’ll learn the new science-based interviewing techniques that you can use to get to the truth. You’ll leave this course with the confidence to interview any suspect, victim, witness or informant.
INSTRUCTOR: Meg Garvin, Amy Durall, Caroline Huffaker
COST: FREE
LENGTH: 1 day - 1 hours
LOCATION: Online Class
CATEGORIES: Communication, Other
NOTES: Incorporating law enforcement-based victim services can be an exciting adventure that sparks robust conversations. Facilitators with extensive experience will guide discussions around field-generated questions!
CERTIFICATIONS: California POST certified: #1345-24202
NOTES: Underused and underappreciated, being a police crisis negotiator can often be a thankless position. And when those negotiators seek out good training courses to attend, they are forced to settle for antiquated debriefs or the feeling that the training really didn’t apply to them. We believe crisis negotiators deserve better!
Our instructors are both current Team Leaders on a busy urban team, so they know exactly what works and what doesn’t.
NOTES:
By utilizing Community Outreach Coordinators embedded within the rural Sheriffs’ Offices in the Florida Panhandle, Northwest Florida (NWF) Health Network has been able to assist in diverting those with behavioral health needs away from the criminal justice system. By linking the community to resources, behavioral health needs are being met at earlier intercept points. This results in the reduction of the criminality of behavioral health issues.
NOTES: We get it, the thought of creating and sustaining a pet housing program for the pets of people in crisis can feel a little daunting sometimes. But we’ve got the secret (or maybe not-so-secret!) ingredient that you’ll need to create an effective program that will stand the test of time – collaboration! That’s right, you don’t need to be the expert in everything!
NOTES: Drawing upon real-life experiences of high-stakes negotiations, this session unfolds strategies and principles that foster an environment of trust, empathy, and collaboration. At its core lies the art of powerful listening—a cornerstone of successful crisis negotiation—which is revealed as a catalyst for building bridges of understanding and forging authentic connections. Through anecdotes and tangible examples, the audience is guided through the transformative power of empathetic communication
CERTIFICATIONS: California POST certified: #1345-24202
NOTES: Join us for an in-depth look into dispatch priming and learn why most people don’t understand this complex phenomenon. The instructor for this course is an active-duty senior dispatcher for a busy agency. She’ll share a behind the scenes look at this issue along with the specific tools you can use to avoid the negative outcomes of dispatch priming.
CERTIFICATIONS: California POST certified: #1345-24202
NOTES: Join us for an in-depth look into dispatch priming and learn why most people don’t understand this complex phenomenon. The instructor for this course is an active-duty senior dispatcher for a busy agency. She’ll share a behind the scenes look at this issue along with the specific tools you can use to avoid the negative outcomes of dispatch priming.
CATEGORIES: Crisis & Hostage, Communication, Mental Health
NOTES: In this webinar, we’ll discuss how to lead in the weeks and months that follow a critical incident. We’ll go over the supports to have in place, how to acknowledge trauma and grief while still inspiring meaning and hope, ways to build resilience, guarding against leadership fatigue at the helm, and more.
NOTES: This workshop provides techniques to develop a personal strategy to combat stress, reduce burn-out, re-ignite their "why" and increase their emotional intelligence competencies
NOTES: This webinar introduces San Diego’s version of the Blue Envelope Program (BEP) program and shares the development process which increased positive interactions and trust with the community. When SDSD explored adopting the program, it was realized the program could be expanded to include all disabilities and conditions. Through the recruitment and guidance of community partners, the program evolved beyond the traffic stop scenario to include pedestrian contacts.
NOTES: Topics include The Adaptive Leadership Model, Leading in a diverse multi-generational agency, Emotional Intelligence, Organizational Procedural Justice, Psychological Safety.
NOTES: While developing the Blue Envelope Program in San Diego, it was realized early that stakeholders would be necessary for a successful program. Through trial and error, the creators of the program developed vital new partnerships which elevated the program to succeed. The partnerships created a stir of excitement which promoted other organizations to join and help guide the program to its ultimate success.
"This class gives excellent insight into general body language while dispelling myths. The instructor breaks everything down into an easy to understand format, while still hitting the things patrol and investigations officers need to know."
CATEGORIES: Communication, Internal Affairs, Other
NOTES:
Join us for an insightful follow-up to our previous webinar on effective communication and active listening. In “Yours/Mine/Ours: The Effects of Emotions on Communication,” we’ll explore the profound impact emotions have on our ability to communicate effectively. Whether in personal relationships, professional settings, or casual interactions, emotions shape the way we convey and interpret messages.
NOTES: This webinar will not only delve into the unique characteristics of the law enforcement personality but also provide practical strategies to foster collaborative work, resulting in improved interactions and community relations.
CERTIFICATIONS: California POST certified: #1345-24202
NOTES: Underused and underappreciated, being a police crisis negotiator can often be a thankless position. And when those negotiators seek out good training courses to attend, they are forced to settle for antiquated debriefs or the feeling that the training really didn’t apply to them. We believe crisis negotiators deserve better!
Our instructors are both current Team Leaders on a busy urban team, so they know exactly what works and what doesn’t.
NOTES: In this lively session, discover how social media and community outreach can transform your correctional department’s image and foster positive relationships. Learn hands-on strategies to boost your agency’s online presence, engage with the community, and attract top talent. Unlock the potential of outreach to strengthen connections and humanize your staff.
CATEGORIES: Communication, Internal Affairs, Other
NOTES: Interns and volunteers can positively contribute to law enforcement-based victim services. They can facilitate the expansion of services, be assigned responsibilities that would otherwise not be prioritized, and serve as effective representatives of victim services and the agencies they serve.
NOTES: In this webinar, you’ll explore the newest trends, tools, and research in EQ, equipping you with the skills to enhance personal and professional relationships, improve decision-making, and foster a positive workplace environment. Whether you’re looking to boost your career, strengthen your leadership abilities, or simply become more self-aware, “What’s New in EQ” offers valuable insights and practical strategies.
NOTES: This workshop provides techniques to develop a personal strategy to combat stress, reduce burn-out, re-ignite their "why" and increase their emotional intelligence competencies
NOTES: Strong relationships and collaboration between advocates and law enforcement agencies enhance victim’s access to information and support, increase community trust in the criminal justice system, and ultimately help build safer communities. In this webinar, we will explore the benefits of these partnerships and strategies to develop and sustain relationships between law enforcement and victim service providers.
INSTRUCTOR: Arieahn Matamonasa-Bennet, Inga Fricke
COST: FREE
LENGTH: 1 day - 1 hours
LOCATION: Online Class
CATEGORIES: Communication, Mental Health
NOTES: We all knew that working to help homeless animals day in and day out would be challenging and emotionally draining; what we didn’t know was that those difficulties would be multiplied by a nearly constant barrage of attacks from people, both within and outside our profession. Those attacks can leave us feeling confused, angry, and isolated, and can have significant impacts on our physical and emotional well-being.
NOTES: Join us for a crucial webinar on effectively handling toxic employees to create a healthier and more productive work environment. We’ll discuss practical insights and proven techniques to identify toxic behaviors, address underlying issues, and implement corrective measures. Learn how to set clear expectations, foster open communication, and build a supportive culture that minimizes negativity and promotes positive interactions.
CATEGORIES: Community Policing, Communication, Other
NOTES: Law enforcement-based victim services often represent the most effective response to address the rights and needs of victims and co-victims of violent crime. In addition to providing direct services, law enforcement-based victim services personnel can contribute to collaborative strategies that support enhanced community trust.
NOTES: This workshop provides techniques to develop a personal strategy to combat stress, reduce burn-out, re-ignite their "why" and increase their emotional intelligence competencies
NOTES: This webinar will introduce you to types of experts and where to find them, offer tips for building strong relationships with these partners, and provide examples of cases where the participation of an expert-led to positive outcomes. This webinar is a great opportunity to start thinking about how your effectiveness and impact can be magnified whether you are a one-person agency or part of a large organization.
NOTES: This workshop provides techniques to develop a personal strategy to combat stress, reduce burn-out, re-ignite their "why" and increase their emotional intelligence competencies