Tactical Communication: Managing Difficult People

This training program will cover the following topics:
Communication: A Two-way Street Why today’s officers must be better communicators
How better communication with the public increases community perception of an agency Understanding common complaints made against officers and how to reduce them
Tactical Communication for Law Enforcement: The Importance, the methods, the results Speaking “Tactically” while being “Tactical” is “Proactive”! Yes, you too can do!